This Return & Refund Policy explains how returns work for equipment purchased from Seba Vending Inc., including what's eligible, how to start a return, and how refunds are processed. It should be read alongside our Terms & Conditions, Payment Policy, and, for financed or leased purchases, our Financing & Leasing Terms.

Eligible equipment may be returned within 30 days of the delivery date. Return requests submitted after the 30-day window has closed will not be accepted, except where required by law or at our sole discretion.

Eligibility generally depends on the condition of the equipment at the time of purchase, as summarized in the table above. New and refurbished machines are eligible for return within the 30-day window provided they're in the same condition as delivered. Used, as-is equipment may carry different or no return eligibility, which will be stated on the listing at the time of purchase.

To start a return, contact us using the information below with your order number and reason for return. We'll confirm eligibility and provide instructions for returning the equipment, including any required return authorization.

Return shipping arrangements and who covers the cost depend on the reason for the return. If the return is due to our error, a defect, or damage in transit, we cover return shipping. If the return is for another reason, such as a change of mind, the customer is generally responsible for return shipping costs.

Once we receive returned equipment, it's inspected to confirm it matches the condition it was shipped in. Equipment showing damage, missing components, or signs of use beyond normal inspection may be subject to a reduced refund or return denial.

Once your returned equipment has been received and passes inspection, refunds are processed within 10 days. Refunds are issued to the original payment method used at checkout. The time it takes for a refund to appear in your account after processing depends on your bank or card issuer.

If your equipment arrives damaged or defective, contact us as soon as possible, ideally within a few days of delivery, so we can arrange a repair, replacement, or return at no cost to you. Please retain original packaging where possible to support a damage claim.

The following are not eligible for return:

• Custom-branded or bespoke equipment builds
• Equipment returned outside the 30-day window
• Equipment showing damage or use beyond normal inspection
• Used, as-is equipment specifically marked non-returnable at time of sale

Returns on financed or leased equipment are subject to both this policy and the terms of your financing or lease agreement. Returning equipment does not automatically cancel or modify your payment obligation to the financing partner — contact both Seba Vending Inc. and your financing partner before starting a return on financed or leased equipment. See our Financing & Leasing Terms for details.

We may update this Return & Refund Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Changes do not apply retroactively to returns already in process.