This Warranty Policy explains what's covered when you buy equipment from Seba Vending Inc., how long coverage lasts, and how to file a claim if something goes wrong. It should be read alongside our Return & Refund Policy and, for financed or leased equipment, our Financing & Leasing Terms.

Warranty coverage generally includes:

• Defects in materials or workmanship present at the time of delivery
• Mechanical failure of core components under normal commercial use
• Coin, bill, and card reader mechanisms that fail to function as intended
• Refrigeration and compressor issues, subject to the extended terms described below

Coverage length and exact terms depend on the equipment's condition at purchase, as shown in the table above.

The following are generally excluded from warranty coverage:

• Damage caused by misuse, neglect, or improper installation
• Unauthorized repairs or modifications made by someone other than Seba Vending Inc. or an approved technician
• Normal wear items such as door seals, light bulbs, and coil springs used beyond typical service life
• Damage from power surges, extreme weather, or conditions outside standard operating specifications
• Cosmetic wear that doesn't affect the machine's function

On refrigerated drink, combo, and food vending machines, the compressor often carries a separate warranty period that runs longer than the machine's general warranty, particularly on new equipment. Refer to your specific machine's documentation or ask us to confirm the compressor warranty length before purchase, since this varies by manufacturer.

To file a warranty claim, contact us using the information below with your order details, a description of the issue, and photos or video if possible. We'll help diagnose the problem and determine whether it's covered before arranging a repair, replacement part, or replacement unit.

For covered issues, we'll generally attempt a repair or replacement part first. A full unit replacement is considered when a repair isn't practical or cost-effective relative to the equipment's value. The specific remedy is determined by Seba Vending Inc. on a case-by-case basis.

Warranty coverage generally applies to the original purchaser and is not automatically transferable if the equipment is resold, unless otherwise stated in writing by Seba Vending Inc. at the time of an ownership change.

Warranty coverage on financed or leased equipment follows the same terms described in this policy, based on the equipment's condition at purchase. Warranty claims are handled by Seba Vending Inc. directly and are separate from your payment obligation to your financing partner. See our Financing & Leasing Terms for details on the financing relationship itself.

We may update this Warranty Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Changes do not reduce coverage already in effect for equipment purchased before the update.